We're here to help

Support

Questions, feedback, or something not working right? Reach out and we'll get back to you as soon as we can.

Get in touch

We read every message personally.

hello@equilieat.ca

Common questions

How do I delete my account?

Open the app, go to Profile → Data & Privacy → Delete My Account. This permanently removes your account and all associated data and cannot be undone.

How do I export my data?

Go to Profile → Data & Privacy → Export My Data to download a file of all your logged meals.

Where do your nutrition and environmental scores come from?

Nutrition scores use the Nutri-Score 2023 standard and CIQUAL (ANSES) data. Environmental scores are calculated using AGRIBALYSE (ADEME) lifecycle-impact data.

I found a bug or something looks wrong. What do I do?

Email us at hello@equilieat.ca with a short description and, if you can, a screenshot — this helps us fix it faster.

Is EquiliEat available on Android and iOS?

EquiliEat is launching soon on both platforms. Check back here for availability.